Cibes Primo: ADA Compliant Platform Lift for Low-Rise Commercial Buildings

A full commercial elevator isn’t always the right solution. The Primo gives you accessible vertical access across up to 4 stops—prefabricated, self-contained, and installed in 2–3 days.

The Commercial Platform Lift Built for Buildings That Can’t Fit a Full Elevator

Most commercial buildings that need accessible vertical access don’t need a full elevator. They need a wheelchair accessible lift that fits the existing structure, meets code, and doesn’t require weeks of construction to install. That’s what the Cibes Primo is: a prefabricated, self-contained commercial platform lift covering up to 4 stops with no pit and no machine room required.

Area Access has been installing vertical access solutions across Virginia, Maryland, and Washington, D.C. for more than 40 years. The Primo is the product our team specifies most often for low-rise commercial retrofit projects.

Installed in 2–3 Days, With No Pit and No Machine Room

The Primo ships as a complete, prefabricated system, shaft included. There’s nothing to excavate, no machine room to build out, and no hydraulic fluid involved. The screw-and-nut drive unit fits entirely inside the shaft. Area Access’s in-house installation crews handle everything from delivery to final inspection, typically completing commercial platform lift projects within 2–3 days.

  • Cibes Primo Specifications

    • Capacity: 880 lbs (4–5 passengers)
    • Platform sizes: 39⅜” × 57¾” or 43⁵⁄₁₆” × 57¾” — wheelchair and walker accessible
    • Stops: Up to 4
    • Max travel: 23 ft
    • Drive system: Screw-and-nut, no hydraulic fluid
    • Machine room: Not required
    • Pit: Not required
    • Shaft: Prefabricated, all-inclusive; steel or glazed panel options
    • Doors: Panoramic steel with tempered and laminated safety glass, standard on all units
    • Controls: Hold-to-run operation
    • Accessibility options: Concealed automatic door openers, extra-large call buttons, lap-held IR controls
    • Colors: Wide RAL color and material selection
    • Certification: ASME A18.1 | Made in Sweden
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Mike Walsh
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I recently had my home elevator serviced by Area Access, Inc., and couldn’t be more pleased. Nate and Demetrius arrived right at the beginning of their promised window and were both extremely polite, professional, and knowledgeable. They conducted an exhaustive inspection, cleaning, and lubrication of the entire system, explaining what they were doing along the way and answering my questions with patience and clarity. It’s rare to find technicians who take such pride in their work and treat a customer’s home with respect. I highly recommend Area Access to anyone needing reliable, top-quality elevator service.
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Duane Collie profile picture
Duane Collie
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A good experience with Area Access installing a custom Symmetry brand elevator in our home. Lynette was very helpful walking us through our options in the Showroom as we knew nothing about them. Ace Wilkins Construction did a great job building the shaft and relocating our washer!dryer. The final install team headed by Vince could not have been more professional and courteous. It’s a big job to do this, and it’s not inexpensive. We feel we made the right choice with Area Access and a Symmetry unit.
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Liz Lewis
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From phone conversation to measurements to installation to removal, this company was excellent. Kevin in sales was so helpful and the installation team of Kendall and Jorge couldn't be nicer and were so efficient. Only wish we had called sooner to install sooner. I completely recommend Area Access!
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William Marshall
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Wow! I was treated like I was the Prince of Wales...the King of England. We are both in our 80's and have to rely on the elevator in the townhouse. Due to a power shortage the elevator stopped working. At 8:00 AM I called their office. Amy, who answered, desires a raise in pay. Somehow, she was able to get a repair person to us in about 3 hours on the same day! Now, the elevator is working perfectly. Many thanks for helping us.
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SS WA
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Thank you very much Mr. Jorden for installing the new UPS for us in a timely manner. Mr.Jorden has rich experienced and trustworthy, he start to service us with our elevator in 2020. We are honored to have his help this time. Thank you very much Ms. Alexis, who updated the installation time of the UPS in a timely manner according to our special situation. She is a very enthusiastic and responsible customer service staff. Again thank Area Access very much to keep our lovely elevator safety and working well year and year.

Talk to Our Commercial Team About Your Project

If you’re speccing a low-rise commercial project or working through an ADA compliance requirement, Area Access can evaluate your site, confirm fit and configuration, and walk you through what installation looks like for your specific building.

A Platform Lift That Fits the Environment

One common objection to commercial platform lifts is that they look institutional. The Primo addresses that directly. Optional glazed shaft panels, panoramic tempered glass doors standard on every unit, and a wide range of RAL color and material options mean it can be configured for a restaurant, a church lobby, a retail floor, or a professional office. The result is architectural, not utilitarian, and it’s the reason property owners and architects specify it by name.

How the Primo Compares to Your Other Options

The Cibes Ascenda is a shaftless residential platform lift designed for 2-stop home applications—a different product for a different need. The Primo covers up to 4 stops, carries more passengers, meets commercial building codes, and arrives with the prefabricated shaft included. For buildings that need more vertical range than the Ascenda offers but don’t require full commercial elevator capacity, the Primo fills that gap. If you’re not sure which product fits your project, our team can walk you through the full lineup.

Frequently Asked Questions

Yes. The Primo is designed to meet ADA guidelines for accessible vertical access and is ASME A18.1 certified for the US market. Both standard platform sizes accommodate wheelchairs and walkers. Area Access’s installation teams are experienced with the documentation and inspection requirements for commercial projects and can support your compliance process from specification through final sign-off.

No, and that’s one of its primary advantages for retrofit projects. The screw-and-nut drive unit fits entirely within the prefabricated shaft, so there’s nothing to excavate and no dedicated mechanical space required. For older commercial buildings where those accommodations would mean major structural work, the Primo frequently makes accessible vertical access feasible where other options don’t.

The Primo is well matched to low-rise commercial buildings that need accessible vertical access across 2 to 4 floors. Restaurants, retail spaces, churches, offices, and mixed-use buildings are all common applications. It’s also a strong fit for commercial retrofit projects where a traditional elevator isn’t structurally or financially practical. Residential buyers who need more than 2 stops are the other common use case, particularly in larger homes where the Ascenda’s 2-stop limit isn’t enough.

For most buildings with 2 to 4 floors, the Cibes Primo is the answer. A full commercial elevator brings significant structural requirements, longer installation timelines, and higher costs than most low-rise projects justify. The Primo covers the same vertical range, installs in 2–3 days with no pit and no machine room, and meets ADA and ASME standards — without the overhead of a traditional elevator installation.

It’s one of the most practical options available for a platform lift in a small commercial building. The Primo’s prefabricated shaft has a compact footprint, requires no structural excavation, and arrives as a complete system. Whether you’re adding accessible access to a two-story retail space, a small office building, or a historic structure where major construction isn’t an option, the Primo is designed specifically for that context.